Enslavement through consumerism
October 27, 2016 Leave a comment
It is festive season in India and lights and colors are starting to flood everywhere. The festivities are going to stretch through Christmas to New Year so everyone is gearing up for lots of food, merriment and catching up with their families and friends. The business world is not far away either and in fact, they are way ahead of their customers. The objective is not just to retain customers and lure away new customers from competitors but also to make people spend more. How they do it is so enticing that people get bewitched and allow themselves to be sucked up into the vortex of unreasonable and senseless spending.
Every time I make a purchase from a mall or a supermarket store, my mobile number is taken from me and I get periodic alerts about discount sales going on in these shops. I came across a very interesting and enlightening post on a social network a few days back which goes like “If a retailer is selling a $1000 product at a discounted price of $750 and if you rushed to buy it because of the discount offer, you did not save $250 but lost $750.” It is common knowledge how a retailer is able to sell a product at a discounted price. The break even and profit margins have already been covered during the initial sales of the product without any discount and even when they are selling at a discounted price they are still making profit from each sale. But people strangely do not consider this fact when they fall head over heels over discount sales. There is one more factor that many people are not aware of. Large scale manufacturing of branded materials, especially clothes happen in India for which quality control is very stringent because these clothes are shipped abroad and sold in the most exclusive stores in the US and Europe. Even a stitch that is not in line gets rejected and these items get sold in the local market. So if we go by brands and standards, we are mostly getting to buy items rejected under international quality control rules.
Now that the festive season is on, I am getting at least 4 alert messages on my phone each day. These are not just about discount sales, they go like purchase for Rs. X or more and get assured gifts like TV, refrigerator, A/c, etc. Two factors to be considered here. First, how are they saying Rs. X? How did they arrive at that number? Reflect for a second and we will know that they are scrutinizing customer purchase and customer preference details intensely all along. A whole lot of number crunching and analysis is going on behind the scene and they have sized up their customers very clearly. Second, if I purchase gold for Rs. X and I get a TV, the same company which is selling gold is not selling the TV as well. So is some retailer giving away the TV for free? Absolutely not. This simply means the profit margins have already been calculated and fixed by all concerned parties before any sort of discount sales or offers are rolled out.
But what has astounded me is the way this is played out. Every time I switch on FM radio now, every channel is loaded with festive offer advertisements from retailers. It is common knowledge that Indians do spend lavishly during festivals and they take pride in showing off their gifting prowess to friends and relatives. Retailers have pinpointed this and they position themselves precisely even with their advertisements so much so that they ensure people see these advertisements everywhere they look, on newspapers, hoardings, radio, TV and every other possible means and we start evaluating these retailers and their offers and end up purchasing from one or more of these retailers eventually. They are bombarding our psyche and manipulating our minds so ruthlessly and we, like slaves, are letting them be. The media content that we are consuming each day is just staggering.
I was listening to a FM channel the other day and one song is usually accompanied by 10 minutes of advertisements and then the RJ keeps talking about something or the other for another 10 minutes. My mind flipped immediately to a stark reality. Millions of people go to work each day and they hardly get time to speak to their families and friends all day. The only conversation they have all day long is about work. These RJs are actually filling up the empty spaces in our lives and we let them speak directly into our minds which is why we keep listening to whatever they say and to all the advertisements that are played in between. This is why so much of radio air space is being consumed by retailers because they get to manipulate our minds so easily.
I always do my purchasing according to my needs. I know a lot of people wait for discount sales to start to do their purchases but that logic doesn’t fit into my line of thought. What about time value of money? If I need something today and if I do not buy it because I want to wait for a discount sale that is a month away, what if I do not wake up tomorrow morning or I die in an accident? By making ourselves enslaved to the market and by getting trapped in it’s wiles and guile, we are allowing the market to dictate it’s terms on us and make us do our purchases at their whims and fancies. We have chosen to forget that customers are always the kings and our enslavement will continue as long as chose to be treated as slaves.